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Water Efficiency Online Training

May 26, 2020 at 11:00 am May 27, 2020 at 1:00 pm

Trainers: Lydia Makin and Stephanie Hurry 

Dates

Session 1 August 26th 10am – 12pm

Session 2 August 27th 10am – 12pm 

Content

Session 1: An Introduction to Water Efficiency 

The same as the free water saving week training session 

  1. Introduction to water use
  2. Why save water in the UK? 
  3. How to save water? 
  • Devices, behaviour change and water reuse 

Session 2: Deeper Dive into Water Efficiency in the UK and Globally 

  1. New UK research 
  2. Best practice from water companies 
  3. The policy landscape 
  4. Global Issues & embedded water 
  5. The Waterwise vision for the UK 

Benefits 

Benefits for the water company 

  • Staff buy-in for water efficiency 
  • Staff confidence to communicate the ‘why’ and ‘how’ of water efficiency, behaviour change and the metering programme to customers
  • Customer service – staff able to answer customer questions about water efficiency 
  • Staff use less water in their own homes and share the message

Benefits for Participants

  • Certificate and accreditation  
  • Fact sheet to take home and refer back to 
  • Confidence to speak to customers about water efficiency
  • Confidence to communicate the ‘why’ and ‘how’ of water efficiency, behaviour change and the metering programme to customers
  • Confidence to answer customer questions about water efficiency 

Cost 

£59.99 & VAT per session or £99.99 & VAT for both sessions. 

Waterwise Supporter rate: £49.99 & VAT per session, £79.99 & VAT for both sessions.

Waterwise

020 3428 6874

waterwise.org.uk