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We are committed to providing a safe, respectful, and inclusive environment for everyone. In line with the Employment Rights Act 2025 (amending the Equality Act 2010), we strictly prohibit the harassment of our staff by any third party. This includes clients, customers, contractors, and members of the public.

Our Commitment to Prevention

  • Zero Tolerance: We do not tolerate abuse, harassment, or discrimination of any kind against our team.
  • Proactive Measures: We take “all reasonable steps” required by law to prevent inappropriate behavior before it happens.
  • Full Coverage: This protection covers all protected characteristics across all work environments – whether in person, online, or off-site.

We will continuously update our risk assessments, reporting procedures, and staff training to ensure our team is fully supported and protected.

How to Report an Incident

If you experience, witness, or are made aware of any unacceptable behaviour, please let us know immediately:

  • 📧 Email: info@waterwise.org.uk
  • 📞 Phone: 0208 164 1490

All reports are treated seriously, confidentially, and will be investigated promptly.